GHAIRONESA KARRIEM

Spearheaded the risk function across diverse operations, implementing robust processes and reporting frameworks that enhanced business risk identification and mitigation.

Strengthened governance and control environments by managing comprehensive risk assessments and control self-assessments, alongside developing critical risk policies and approval frameworks.

Oversaw all risk and compliance reporting for management, significantly improving the quality of insights for senior-level decision-making and oversight.

Coordinated preparation for Woolworths IBL and ISO 22000 food safety audits, achieving high audit readiness while contributing to sustainability reporting requirements.

Collaborated with business users to translate operational needs into functional requirements, ensuring technical solutions met business objectives and providing user training for in-house systems.

Conducted thorough compliance and risk assessments, developing client-facing policies and process documentation to foster secure, well-governed operating practices across the business.

Provided essential operational support for facilities coordination and building maintenance, ensuring continuous business continuity in day-to-day site operations.

Supervised a team of approximately 40 staff, ensuring adherence to quality standards, operational discipline, and continuous readiness for ISO 22000 food safety audits in a fast-paced production environment.

Led critical quality checks on finished products and incoming raw materials, effectively preventing non-conforming items from progressing through production.

Investigated and resolved quality issues within established deadlines, coordinating corrective actions with relevant departments and escalating non-conformances to maintain product integrity.

Trained the quality assurance team and production teams, strengthening day-to-day quality control practices and improving product quality across all activities.

Prepared detailed inspection records, reports, and performance documentation to ensure traceability, compliance, and continuous improvement, supporting audit processes.

Recommended and implemented production process improvements to strengthen quality control standards and enhance overall product quality.

Maintained consistent site performance by effectively managing operations in a stringent food hygiene environment, ensuring strong control over service delivery and compliance standards.

Utilized budgets, audits, hygiene reports, inspections, and client feedback to guide corrective actions and strategically improve operational planning.

Strengthened team accountability by leading supervisors, managing performance, and addressing staff matters in a structured, practical manner, fostering a high-performing team.

Supported cost control and enhanced site efficiency through meticulous oversight of budgets, stock, equipment, consumables, and monthly financial reporting.

Sustained continuous audit and compliance readiness by maintaining impeccable operational records, timesheets, rosters, and strict adherence to safety, security, hygiene, and food safety requirements.

Improved day-to-day site performance by coaching staff, identifying process improvements, and maintaining a strong focus on customer satisfaction.

Managed administrative tasks, ensuring efficient operation and support for team activities.

Communicated with clients to manage and resolve outstanding debt accounts.

Assisted with daily operational tasks to ensure smooth business functioning.

Assisted with customer service and general store operations during peak periods.

Supported sales activities and operational tasks in a dynamic retail environment.